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Billing and Subscriptions

Access your billing and subscription information by clicking your profile picture and choosing the Billing & Subscription option.

From here, you can subscribe to a Jetstream plan, view your current plan, and manage your billing information.

To get the most out of Jetstream, consider subscribing to a plan that suits your needs.

Jetstream Professional Includes:​

Jetstream Team​

The Team plan is priced per seat. When you select a Team plan on the billing page, you choose the number of seats and enter a team name before checking out. The total updates as you change the seat count, so you can see exactly what you will pay for the billing period. The seat count is fixed once you continue to Stripe Checkout, so pick the number you need first. You can add or remove seats later from the Team Dashboard.

After you subscribe, the billing page shows how many seats you have purchased and how many are in use. Seats are managed from the Team Dashboard, where you can add seats (prorated and charged right away) or reduce them (effective at the end of the billing period). See Team Management for how seats are counted and changed.

Once you have a billing account established, you can manage your billing information and view your invoices by visiting the Billing Portal.

Teams on current pricing can switch between monthly and annual billing in the Billing Portal, and the seat count carries over. The switch takes effect right away: moving to annual charges the prorated difference, and moving to monthly credits the unused part of the annual term to your account, which pays your next invoices. Teams on a legacy plan contact support to change plans.

If you have any questions or need assistance, send us an email.